helpdesk_mgmtsystem_nonconformity
in helpdesk · source on GitHub
Links helpdesk tickets with nonconformities
Category: After-Sales · Tecnativa · AGPL-3
16.0×Not in this series
17.0✓Installs
18.0×Not in this series
19.0✓Installs
20.0×Not in this series
| Series | Status | Details | Code |
|---|---|---|---|
| 16.0 | —Not tested | no branch | |
| 17.0 | ✓Installs | · run 2026-08-20 · 17.0.1.0.0 | on GitHub |
| 18.0 | —Not tested | no branch | |
| 19.0 | ✓Installs | · run 2026-08-28 · 19.0.1.0.0 | on GitHub |
| 20.0 | —Not tested | no branch |
Odoo 20.0 dev — development line
A different statement from the table above. There: the module as published, on a released platform. Here: the module’s code with its manifest version mechanically raised, on a platform that has not been released and changes daily.
| Status | Details |
|---|---|
| ✗fails | The same code installs on 19.0; on the development line it does not. The difference belongs to the platform. (model_gone) · failed in a file of ANOTHER module: mgmtsystem/security/mgmtsystem_security.xml · version 19.0.1.0.0 → 19.5.1.0.0, code unchanged · run 2026-09-10 · odoo 19.5 · modidx/odoo:master-deps-20260910 |
Log excerpt, 20.0 dev
2026-09-10 22:47:05,247 1 INFO job_3f1c18ae4d61 odoo.modules.loading: Loading module mgmtsystem (16/42)
2026-09-10 22:47:05,265 1 INFO job_3f1c18ae4d61 odoo.registry: module mgmtsystem: creating or updating database tables
2026-09-10 22:47:05,434 1 INFO job_3f1c18ae4d61 odoo.modules.loading: loading mgmtsystem/security/mgmtsystem_security.xml
2026-09-10 22:47:05,804 1 WARNING job_3f1c18ae4d61 odoo.modules.loading: Transient module states were reset
2026-09-10 22:47:05,805 1 ERROR job_3f1c18ae4d61 odoo.registry: Failed to load registry
2026-09-10 22:47:05,805 1 CRITICAL job_3f1c18ae4d61 odoo.service.server: Failed to initialize database `job_3f1c18ae4d61`.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 628, in _tag_root
f(rec)
File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 362, in _tag_record
model = env[rec_model]
~~~^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/odoo/orm/environments.py", line 107, in __getitem__
return self.registry[model_name](self, (), ())
~~~~~~~~~~~~~^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/odoo/orm/registry.py", line 385, in __getitem__
return self.models[model_name]
~~~~~~~~~~~^^^^^^^^^^^^
KeyError: 'ir.rule'
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/service/server.py", line 1559, in preload_registries
registry = Registry.new(dbname, update_module=update_module, install_modules=config['init'], upgrade_modules=config['update'], reinit_modules=config['reinit'])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 67, in locked
return func(inst, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/odoo/orm/registry.py", line 222, in new
contextvars.Context().run(
File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 446, in load_modules
load_module_graph(
File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 211, in load_module_graph
load_data(env, idref, 'init', kind='data', package=package)
File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 56, in load_data
convert_file(env, package.name, filename, idref, mode, noupdate=kind == 'demo')
File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 716, in convert_file
convert_xml_import(env, module, fp, idref, mode, noupdate)
File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 815, in convert_xml_import
obj.parse(doc.getroot())
File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 686, in parse
self._tag_root(de)
File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 641, in _tag_root
raise ParseError('while parsing %s:%s, somewhere inside\n%s' % (
odoo.tools.convert.ParseError: while parsing /mnt/pool/mgmtsystem/security/mgmtsystem_security.xml:87, somewhere inside
<record model="ir.rule" id="mgmtsystem_rule">
<field name="name">mgmtsystem multi-company</field>
<field name="model_id" ref="model_mgmtsystem_system"/>
<field name="global" eval="True"/>
<field name="domain_force">['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]</field>
</record>
2026-09-10 22:47:05,812 1 INFO job_3f1c18ae4d61 odoo.service.server.ThreadedServer: Initiating shutdown
2026-09-10 22:47:05,813 1 INFO job_3f1c18ae4d61 odoo.service.server.ThreadedServer: Hit CTRL-C again or send a second signal to force the shutdown.
2026-09-10 22:47:05,813 1 INFO job_3f1c18ae4d61 odoo.addons.bus.websocket: Disconnecting 0 websockets
2026-09-10 22:47:05,914 1 INFO job_3f1c18ae4d61 odoo.sql_db: ConnectionPool(read/write;used=0/count=0/max=64): Closed 1 connectionsProvenance: __manifest__.py sha256 aacf59d1c41ff80c… · tree of 20 files without the manifest, sha256 d5df545fb99ac858…
This does not say the module is compatible with Odoo 20.0, and does not say it installs on Odoo 20.0 — on a stock platform it will not, until its maintainer raises the version. Why we raise the version
Odoo 20.0 — the branch itself
The same frozen code, run again against the real 20.0 branch. The run above used Odoo’s development line before the branch was cut; this one used the branch, pinned to one commit.
| Status | Details |
|---|---|
| ✗fails | The same code installs on 19.0; on the development line it does not. The difference belongs to the platform. (model_gone) · failed in a file of ANOTHER module: mgmtsystem/security/mgmtsystem_security.xml · version 19.0.1.0.0 → 20.0.1.0.0, code unchanged · run 2026-09-18 · odoo 20.0 · modidx/odoo:20.0-deps-20260918 |
Log excerpt, 20.0 dev
2026-09-18 20:41:03,771 1 INFO job_8508b9ce80de odoo.modules.loading: Loading module mgmtsystem (18/42)
2026-09-18 20:41:03,802 1 INFO job_8508b9ce80de odoo.registry: module mgmtsystem: creating or updating database tables
2026-09-18 20:41:03,989 1 INFO job_8508b9ce80de odoo.modules.loading: loading mgmtsystem/security/mgmtsystem_security.xml
2026-09-18 20:41:04,351 1 WARNING job_8508b9ce80de odoo.modules.loading: Transient module states were reset
2026-09-18 20:41:04,352 1 ERROR job_8508b9ce80de odoo.registry: Failed to load registry
2026-09-18 20:41:04,352 1 CRITICAL job_8508b9ce80de odoo.service.server: Failed to initialize database `job_8508b9ce80de`.
Traceback (most recent call last):
File "/opt/odoo/odoo/tools/convert.py", line 630, in _tag_root
f(rec)
File "/opt/odoo/odoo/tools/convert.py", line 362, in _tag_record
model = env[rec_model]
~~~^^^^^^^^^^^
File "/opt/odoo/odoo/orm/environments.py", line 107, in __getitem__
return self.registry[model_name](self, (), ())
~~~~~~~~~~~~~^^^^^^^^^^^^
File "/opt/odoo/odoo/orm/registry.py", line 385, in __getitem__
return self.models[model_name]
~~~~~~~~~~~^^^^^^^^^^^^
KeyError: 'ir.rule'
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/opt/odoo/odoo/service/server.py", line 1520, in preload_registries
registry = Registry.new(dbname, update_module=update_module, install_modules=config['init'], upgrade_modules=config['update'], reinit_modules=config['reinit'])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/odoo/odoo/tools/func.py", line 67, in locked
return func(inst, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/odoo/odoo/orm/registry.py", line 222, in new
contextvars.Context().run(
File "/opt/odoo/odoo/modules/loading.py", line 449, in load_modules
load_module_graph(
File "/opt/odoo/odoo/modules/loading.py", line 211, in load_module_graph
load_data(env, idref, 'init', kind='data', package=package)
File "/opt/odoo/odoo/modules/loading.py", line 56, in load_data
convert_file(env, package.name, filename, idref, mode, noupdate=kind == 'demo')
File "/opt/odoo/odoo/tools/convert.py", line 718, in convert_file
convert_xml_import(env, module, fp, idref, mode, noupdate)
File "/opt/odoo/odoo/tools/convert.py", line 817, in convert_xml_import
obj.parse(doc.getroot())
File "/opt/odoo/odoo/tools/convert.py", line 688, in parse
self._tag_root(de)
File "/opt/odoo/odoo/tools/convert.py", line 643, in _tag_root
raise ParseError('while parsing %s:%s, somewhere inside\n%s' % (
odoo.tools.convert.ParseError: while parsing /mnt/pool/mgmtsystem/security/mgmtsystem_security.xml:87, somewhere inside
<record model="ir.rule" id="mgmtsystem_rule">
<field name="name">mgmtsystem multi-company</field>
<field name="model_id" ref="model_mgmtsystem_system"/>
<field name="global" eval="True"/>
<field name="domain_force">['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]</field>
</record>
2026-09-18 20:41:04,359 1 INFO job_8508b9ce80de odoo.service.server.ThreadedServer: Initiating shutdown
2026-09-18 20:41:04,359 1 INFO job_8508b9ce80de odoo.service.server.ThreadedServer: Hit CTRL-C again or send a second signal to force the shutdown.
2026-09-18 20:41:04,359 1 INFO job_8508b9ce80de odoo.addons.bus.websocket: Disconnecting 0 websockets
2026-09-18 20:41:04,461 1 INFO job_8508b9ce80de odoo.sql_db: ConnectionPool(read/write;used=0/count=0/max=64): Closed 1 connectionsProvenance: __manifest__.py sha256 aacf59d1c41ff80c… · tree of 20 files without the manifest, sha256 d5df545fb99ac858…
This does not say the module is compatible with Odoo 20.0, and does not say it installs on Odoo 20.0 — on a stock platform it will not, until its maintainer raises the version. Why we raise the version
The module’s code on 19.0
| Lines of code | python 192 · xml 136 |
| Tests | yes: 1 file(s), 43 lines |
| Migration scripts | no |
| Models | 0 new · 3 extensions |
Lines are physical, blanks and comments included, as wc -l. Tests are test_*.py files under tests/. Models are lines holding _name = and _inherit =. These are facts about the code, not a judgement: more lines is neither better nor worse. Measured 2026-08-28 on tree 687337cc3394.
Depends on
| Module | Status | Checked |
|---|---|---|
| helpdesk_mgmt | ✓Installs | 2026-10-07 |
| mgmtsystem_nonconformity | ✓Installs | 2026-10-02 |
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